Can my child trial a class?

Yes, trials are available if there is space.

Important:

• Trials must be booked through the office

• Trials cannot be offered in full classes

• Trial availability may vary across the year

How do I enrol my child?

STEP 1

Download Dance Studio Pro App

You can set up all of your child's classes and get your invoices all sorted in one place. When Downloading the app you will also receive an email with the link to login along with a temporary password.

STEP 2

Let's get your parent portal set up!

You can set up all of your child's classes and get your invoices all sorted. If your child's classes aren't already in your portal you can search and find your preferred classes in the class section of the app. Weekly direct debit payments are taken out on Thursdays the week before your classes. To enrol in auto pay you will need to go to the more section of your app and then click into auto-pay and fill in your preferred card details.

You will have your $50 registration fee in your portal that will be charged on the first Thursday of your direct debit.

Do I need to enrol for each class separately?

Yes. Each class must be enrolled.

This keeps class numbers accurate and ensures we staff classes correctly.

I have more than one child. Can I enrol them together?

You can add multiple children under the same Parent Portal, but:

• Each child must be enrolled separately

• Each class must be checked out separately

Are classes capped?

Yes. All classes have strict capacity limits for safety and quality.

When a class reaches capacity, enrolments close.

Interested in joining our dance family?

We have students travel from Berrinba, Crestmead, Browns Plains, Marsden, Springwood, Algester, Underwood, Meadowbrook, Sunnybank Hills, Loganholme, Logan and surrounding areas to join our adult and kids dance classes.

How are fees paid?

From 2026, BPA Dance Studio fees are paid by weekly automated direct debit only.

Why weekly direct debit?

Weekly payments help:

• Avoid large invoices

• Keep accounts up to date automatically

• Reduce missed payments and manual follow-ups

• Keep payments smaller and easier to manage

Can I pay another way (cash, bank transfer, term invoices)?

No. Weekly direct debit is the only payment method.

What happens if a payment fails?

You will receive an automatic notification. Please update your details as soon as possible.

If missed payments are not resolved, this may lead to late fees and/or a pause on class attendance until the account is up to date.

Will we be charged on public holidays? 

The studio will be closed and class will not run on public holidays so families will not be charged for any public holidays in that same direct debit week. 

Do we need to purchase uniform and shoes?

Students must wear the Ready Set Dance uniform. However, we need to make sure we are the right fit for you and your child before committing to anything. Comfortable clothes and sneakers are fine for the first couple of lessons. Once your child has settled you can purchase the official Ready Set Dance uniform at reception which we are sure you will love.

Is uniform required?

Yes. All students must wear the official BPA uniform for their class style

Where do we purchase uniforms?

Uniforms are purchased through the studio. We offer:

• Sizing help during office hours

• Special uniform weeks (announced ahead of time)

Are costumes included in fees?

No. Costumes are charged separately.

Costume information and due dates are provided well in advance so families have time to plan.

What happens if I miss classes due to injury, illness, or surgery?

Injury & Extended Absence Policy

If you are unable to attend classes for an extended period (4 or more consecutive weeks) due to sickness, injury, or surgery, you may be eligible for special consideration.

To apply, you must:

• Provide written notice outlining your situation

• Submit a valid medical certificate covering the full period of absence

• Notify us at the time of the incident to be considered for a possible fee waiver

Requests are assessed on a case-by-case basis.

What if my child is injured or unwell?
Please tell the teacher (or notify the office) before class.
Student safety comes first. We will modify activity where needed, or recommend rest if appropriate.
If unwell, stay home and contact us.

If we miss a class can it be made up on another day of the week?

You may swap days during Terms 1, 2 and 3 if you miss a class (as long as the make up class is not full). In term 4, each class works on a different routine for the end-of-year concert, and it is too confusing for students to be swapping days. We do recommend that you avoid alternating days too much as preschoolers need the comfort of knowing that the same teacher and their friends will be there when they go to dancing.

What happens if my child misses a class?

We understand things come up. However, missed classes are not refundable and cannot be transferred to another student or term.

Do you offer make-up classes?

Make-up classes are not guaranteed. If available, they depend on:

• Class capacity

• Age and level suitability

• Timing within the term

What happens with unforeseen weather conditions/Public Holidays?

We will notify parents of any studio closures due to wild weather conditions or any public holidays where we will not be open in advance. 

How will I receive studio updates?

We communicate through:

• Email

• Parent Portal notifications

• Studio social media (reminders only)

Please keep your contact details up to date in your Parent Portal to avoid missing important info.

Who do I contact with questions?

For enrolments, fees, uniforms, timetables, or general admin, please contact the studio office.

Teachers cannot discuss admin matters before or after class because they are supervising students and preparing for lessons.